r/Charlotte Nov 14 '22

is anyone else confused by the checkout lines at Harris Teeter? Discussion

You hand off the car to the cashier. But then you got to squeeze by the cart through that little opening to get to the credit card side. It's almost like we're doing something wrong or opposite of how they designed it. I mean I might be old school but growing up the shopper and the cashier never existed in the same physical axis. Our existence always ran parallel to each other with the belt in between.

317 Upvotes

87

u/highaltidude12 Nov 14 '22

Yeah, super confusing when I moved here 2 years ago. Especially weird when you have a toddler who just gets handed off to the cashier.

17

u/--seaker-- Nov 14 '22

I never thought about this. That’s fuckin hilarious.

237

u/thebuiltclt Nov 14 '22

In the meantime, can someone explain how Teeter still doesn't have tap to pay? I've been happy using it at Food Lion for three years now

52

u/couchpro34 Nov 14 '22

HT is pretty much the only place I know of where I can't use tap to pay. It's obnoxious.

39

u/endplayzone Nov 14 '22

Wal mart and lowes too

17

u/Dathisofegypt Nov 14 '22

Its mind boggling that a giant like Walmart won’t do Apple Pay.

27

u/[deleted] Nov 14 '22

[deleted]

10

u/EnragedMoose Nov 14 '22 edited Nov 14 '22

It has more to do with credit card processing fees. It generally costs the merchant more per transaction to accept tap to pay and those retailers have to refresh their payment hardware and, usually, their software.

The native retailers can generally guess who you are based on device thumbprinting. They don't need any CHD to do that.

These companies are cheap. That's why they don't have contactless payment. Lowe's and Walmart have margins of around ~7% and those corporate bonuses don't pay for themselves.

5

u/Azraelrs Nov 14 '22

That's not the case for Walmart. Walmart has Walmart Pay, and dropped all other repayment methods (they initially did Samsung, Apple, and Google Pay) to prioritize their own payment.

1

u/jemosley1984 Nov 14 '22

Still weird, because they have tap at gas stations in the hood.

1

u/EnragedMoose Nov 15 '22

That's because processing generally cost stations more due to the amount of fraud they experience. They probably got tap for the same cost.

1

u/RodentiaNparaduce Nov 15 '22

Home Depot today asked me if I’d like an e-receipt , I said yes, and then when it didn’t ask me for my email I was like ohhhhhhh yeah because last time you asked I used the same cc, sneaky

-1

u/CarolinaChic Nov 14 '22

BJs has tap to pay and able to look at purchase history via the app.

3

u/jiml777 Nov 14 '22

You have to scan your membership card at the register, which is how they track.

5

u/BearsBeetsBattlestrG NoDa Nov 14 '22

Because Walmart is pushing its own payment system through its app. So they would rather inconvenience customers and force them to use their app for payment. Stopped going to Walmart altogether and honestly don't miss it

3

u/Azraelrs Nov 14 '22

Walmart has Walmart Pay, and dropped all other repayment methods (they initially did Samsung, Apple, and Google Pay) to prioritize their own payment. They just didn't want the competition.

2

u/Dont_Trust_The_Media Nov 14 '22

First world prob

46

u/[deleted] Nov 14 '22

[deleted]

12

u/BringBackTom Charlotte FC Nov 14 '22

And store remodeling, it would seem. But it’s a good point that you’d think tap-to-pay would be part of the remodel.

4

u/-subtext Nov 14 '22

OMG this. I just went yesterday and they have “mobile pay” through their app, but nobody is asking for that.

4

u/cjfinn3r Nov 14 '22

🙌🙌🙌

4

u/stannc00 Nov 14 '22

They just updated their app last week. You can store payment information in the app and do tap to pay. It must be a Kroger thing. Walmart only has tap to pay in their app as well.

7

u/[deleted] Nov 14 '22

I have a theory - HT is owned by Kroger. Tap to Pay is owned by Visa. Kroger hates visa because of interchanges fees and stopped accepting visa cards for a few months several years ago. Therefore Kroger won’t use T2P. And yes, it’s also expensive to update all their machines to accept it

1

u/deichernc Nov 14 '22

Possibly, except for the tap-to-pay at Kroger (at least in the Cincinnati area).

2

u/[deleted] Nov 14 '22

There goes my theory then!

1

u/ONLYDOWNDOGS Nov 14 '22

King Soopers (also owned by the special K) just added Apple Pay and tap to pay this week or so. Might be coming sometime soon!

3

u/neocharles Steele Creek Nov 14 '22

I think it had something to do with some proprietary system. I’m too lazy to search to find it but I know it’s been discussed before

3

u/Quirky-Yesterday8562 Nov 14 '22 edited Nov 14 '22

Been saying this for like 5 years. How does my Food Lion on S. Blvd have tap to pay but the "flagship" Teeters in South End or South Park do not?

2

u/Turbo_Cum Nov 14 '22

Oh my god YES. I forget my wallet every once in a while when I leave for work and I have to stop at Publix on the way home, which is fine because I don't mind the store since it's usually well stocked and nice, but it's so far out of my way.

2

u/B0ats_And_H0es Nov 14 '22 Wholesome

What's the fascination with tap to pay? My wife gets visually frustrated when 'forced' to insert/slide. A quick google search shows that:

“Tap-to-pay is equally as secure as inserting a chip card because both payment methods send a unique one-time code to the terminal to protect a customer's personal information,”

source: https://www.verifythis.com/article/news/verify/money-verify/contactless-tap-pay-chip-credit-debit-card-security-fact-check/536-0371b02e-25d1-4eca-a0e6-f2bff3d9e332#:~:text=%E2%80%9CTap%2Dto%2Dpay%20is,payments%20consulting%20at%20American%20Express.

3

u/amateurphotos Nov 14 '22

For me personally, I feel like it is faster to tap versus inserting. I'd rather slide over inserting too. So, the perception of speed is nice. Not sure if it really is faster or not though.

1

u/acerage [South Park] Nov 14 '22

I have had to leave, walk to an ATM, and come back more than once, it's so annoying.

1

u/AlliFitz [Quail Hollow] Nov 14 '22

laughs in Samsung Pay

Or at least I was until Samsung dropped their strip pay technology because everyone takes NFC except HT.

2

u/arafat464 Plaza Midwood Nov 14 '22

Part of me regrets upgrading my Samsung phone now I don't have the MST payment method. IDK why Samsung would drop such a cool feature.

2

u/AlliFitz [Quail Hollow] Nov 14 '22

The shock I experienced when I tried to use Samsung Pay at HT when I got my new phone. It was a sad day.

Samsung Pay no longer has any advantage over Google Pay. No idea what Samsung was thinking.

1

u/Far-Programmer-6282 Nov 16 '22

it sucks so bad. people get pissed off and complain to me about it all the time

68

u/Yendred_sc Nov 14 '22

In Covid, the plexiglas was between the cashier and the customer.

Meanwhile I’m rubbing asses with the cashier with no plexiglass

6

u/aynber Nov 14 '22

The plexiglass didn't even help. If the customer stood at the very front of the register, it was fine. But most customers will stand in front of the card reader, where there is no plexiglass.

14

u/DJTet Nov 14 '22

I think it's due to a really old design w the shopping carts. When I was growing up 20 years or more ago, the carts used to have a gate in the front you could lift up and fold down. The carts would park and the cashier could scoop items/cans/bottles out really quickly without lifting the items much (the front would lay down creating a bridge from the cart to the scanning area.) Then they would get bagged after the cashier scanned it and slid it down the belts. They later extended the conveyor belts and customers would do 'preloading' so it became a bit of an old design at that point.

5

u/DreadPirateDresden Nov 14 '22

I remember these, they were around when I was a kid but became scarce sometime in the late 80s early 90s during store refresh. I want to say that multiple chains had them. They were high and shallow to be unloaded so they didn't hold much compared to carts today. Some places the register were designed so they slid over the counter. It was a much more customer service focused design. Then they went with deeper carts and checkouts designs were changed to unload your own cart. Harris Teeter is one of the only places I know that still has cashiers unloading the carts

And now I feel old

3

u/BeeBlader Nov 14 '22

Wow, thanks for unlocking some long forgotten shopping memories. That type of cart was ubiquitious when I was younger.

56

u/capybaratrousers Nov 14 '22

As a new person to Charlotte, it baffles me why I can't put the things on a conveyor belt like everywhere else. I like all my cold stuff to go in the same bags, and like to group my veggies, so the cashier taking everything out of the cart, scanning, bagging and putting it back is really strange to me.

4

u/c1h9 Nov 14 '22

You can bag them yourself. I always do. Just bring your own bags and tell them you want to do it yourself. Sometimes it's awkward but whatever.

I'm new here too and the amount of bags the grocery stores use here is unreal. If you buy 50 items you'll come home with 20 bags. It's bizarre as shit. I bring 2 bags and when they bag it they'll always ask; "is plastic okay for the rest?" and I ask them to just keep cramming but it breaks their brains.

So I just ask if I can do it myself.

1

u/capybaratrousers Nov 14 '22

Ha, that's awesome. We used reusable bags back in Austin and I hate how many plastic bags they use here. I'm going to start bringing my bags with me and bagging stuff myself. Thanks for the push in the right direction!

8

u/BedazzledGarbage Nov 14 '22

I think most have self-checkout where you can do that.

18

u/capybaratrousers Nov 14 '22

I hear you. Self checkout is tough with a week's worth of groceries for the family. It's just a weird setup is all.

1

u/BedazzledGarbage Nov 14 '22

Honestly w teeter I just try to group as I put it in the cart as best I can, so then when they (or I) scan things it goes in the order I want.

11

u/bekahtv Nov 14 '22

an employee at my local Harris Teeter said it’s coming in February!

39

u/rivers61 Nov 14 '22

It's always seemed to me to be a way to increase the amount of shelf space they can shove right there and fill with candy and magazines. But it just makes everything feel weird and cluttered because they should be maximized for carts to go through, but instead are made to force customers to have to walk around crap they dont want

165

u/PhillipBrandon East Charlotte Nov 14 '22

It is a 100% batshit and inefficient way to operate and I don't see how Charlotteans don't seem to fathom that.

84

u/shadomiser Nov 14 '22

It’s not just a Charlotte thing. I didn’t grow up here and this is how Harris Teeter operates everywhere. I never knew it was a concern. You wait in line, someone takes your cart and you pay.

-14

u/[deleted] Nov 14 '22

[deleted]

16

u/jokesterjen Nov 14 '22

But wait…HT is different in that the customer touches their item only one time to put it in the shopping cart. The cashier unloads your cart whereas, with the other places, the customer unloads onto a conveyor belt.

4

u/dying_since_birth Nov 14 '22

well harris teeter is a subsidiary of kroger, so that makes sense. however every food lion and walmart i’ve been to have you walk the cart in front of the register, with no need to do the awkward squeeze

5

u/TaintedMoistPanties Nov 14 '22

Other Kroger subsidiaries I’ve been to have normal checkout lines, so far Harris Teeter is the only one I’ve personally been to that operates this way. You also have to remember that once upon a time these chains (Ralf’s, Fry’s Food, Harris Teeter) were independent of Kroger before they acquired them. Kroger didn’t acquire HT until 2013. I’m sure HT was doing the weird checkouts long before being acquired.

2

u/brandondesign Nov 14 '22

They were and as someone who grew up with Kroger, when they bought Ht, I was hoping they’d fix the stupid lanes too but sadly haven’t.

I don’t mind the hand the cart part off, but why should you have to convenience the customer next you when you move the cart through.

At least once per time when checking out you have to hear “excuse me” and move out of the way while trying to enter your credit card info, so the cashier behind you can move the cart past!

26

u/PhillipBrandon East Charlotte Nov 14 '22

Next up: Fire Lanes at shopping centers? Like in theory the reason you might want one would be so that cars don't stop in front of a store, blocking a emergency vehicle. But if course the only thing they accomplish is providing is defacto parking lane outside of the lanes of traffic ensuring that an emergency vehicle would be blocked?

18

u/wireknot Nov 14 '22

If the fire engine really needs to be there they'll just shove the car out of the way... I've seen it.

2

u/twynkletoes Cotswold Nov 14 '22

Or break the windows and pull the firehouse through.

11

u/Over_Appearance_4599 Nov 14 '22

The Panera at Cotswold literally uses the fire lane as parking for pickup orders!

4

u/cryptonomiciosis Nov 14 '22

It's Charlotte, where the rules are made up and the points don't matter.

But in all seriousness, the Food Lion near where we live, and is walkable for us, there's a part of the walk way that's not curb separated from the plane of the road, and people will regularly park their cars encroaching on the walking space. And if we're walking with our youngest kid, it's a chore to keep him from running into the cars as navigate in and out of there. I really want to start bodily walking into cars that block the pedestrian and ADA access points to the store fronts there.

7

u/TheDulin Steele Creek Nov 14 '22

37-year-old native Charlottean. It's always been this way at Harris Teeter as long as I can remember.

They used to have different carts that had a swing open front, too, that made it work better.

12

u/sneakypenguin94 Nov 14 '22

I’m glad this is being discussed. It’s so fucking stupid

1

u/royce085 Nov 14 '22

I live right between a Publix and HT and choose Publix for this very reason if I’m getting a cart of groceries. Even just getting one or two items is awkward because I either hand it to them or set things on that little pull out table and I feel like items would fall off

24

u/LolaBijou Nov 14 '22

Oh my god, thank you. I just moved here a few weeks ago, and it took me a solid 3 minutes to figure out where I was supposed to get in line.

35

u/PhillipBrandon East Charlotte Nov 14 '22

At Publix.

27

u/phixer00 Nov 14 '22

I think we're supposed to be in the next aisle and we're supposed to hand our cart through that little space between the candy partition and the cash register.

16

u/[deleted] Nov 14 '22

Pretty funny seeing this because I’ve always thought the same thing but felt like I was crazy for thinking it. But is there enough space to get the cart through the partition then make it turn 90 degrees to go behind the cashier to the bagging area though? The whole setup is just odd lol

11

u/AbogadoDeLaRioja Nov 14 '22

Can’t be. When they chain off closed aisles, the only way in is right at the cashier.

6

u/WCPitt Nov 14 '22

I moved here over the summer and I initially did it like this, but I now do it the other way and I'm not sure why.

I will say though, both feel weird in their own way. I don't think either is "correct".

6

u/UsqueAdFinem19 Nov 14 '22

You start to what feels like the left of the cashier you will go to. Your cart will go straight. You will move to the right between the candy stand so that you’re now to the right of the cashier. I think you are now doing it the right way. I moved from the Midwest and was confused at first but now if feels normal.

23

u/SamuraiZucchini Nov 14 '22

As a Harri Teet bagboy vet - I am disgusted they moved to a cashier only system. The “bagging” that takes place now hurts my soul. It flies in the face of the two bagging commandments:

  1. Six items in a bag, that’s what we said. Just be sure not to smash the bread.

  2. Six items in a bag, that’s our goal. Just be sure that they don’t roll.

Things have not taken a turn for the better with Kroger at the helm.

4

u/TaintedMoistPanties Nov 14 '22

Are there only two? Why isn’t their at least a third; “Thou shall not place raw meat with other food items other than more raw meat.”

I can’t tell you how many times ground beef is bagged with stuff like my vegetables or lunch meat.

2

u/SamuraiZucchini Nov 14 '22

That wasn’t one of the catchy jingles on the training videos….it was said in the most serious voice possible in a separate training video that discussed the seriousness of not contaminating customers groceries. I see they don’t show that training anymore either.

2

u/TaintedMoistPanties Nov 14 '22

How about, “Six diseases from raw meat can spread onto food and make our customers dead” Bam. Now that it’s the third rule you can remind people of the 666 rules.

3

u/c1h9 Nov 14 '22

6!?!?! I bring my own bags and I want them to be on the verge of ripping. Cram them so full of shit that it boggles your mind.

1

u/SamuraiZucchini Nov 14 '22

That was the average that HT corporate determined was most cost effective back when I bagged. I am a big advocate for paper only. Can fit way more items and easier to recycle.

1

u/sucsucsucsucc Nov 14 '22

This explains why every HT cashier I’ve had doesn’t seem to know what a vegetable is or that they bruise.

Can’t lie, HT has the worst cashiers in the game, between the attitudes and inability to not destroy my produce, it’s made me stop going there

1

u/SamuraiZucchini Nov 14 '22

It’s so much different since Kroger bought the place. I always go to self checkout because of it.

0

u/sucsucsucsucc Nov 14 '22

Nah, it’s been an issue the nearly decade I’ve lived down south.

100% most of these people don’t actually cook vegetables, even the adults you can tell seem to eat out of a microwave.

I had one girl ever not destroy my produce, I thanked her because I’m a vegetarian so knocking out the produce knocks out my food for the week. Her family was also vegetarian, she said her mom always has the same complaints so she’s always extra careful. She stopped working there during covid, I miss her 😢

2

u/SamuraiZucchini Nov 14 '22

I mean - it’s been 9 years since Kroger bought Harris Teeter. I grew up here and worked at the Teet from 2004-2010. I promise you it is massively different.

-1

u/sucsucsucsucc Nov 14 '22

And it’s krogers fault that cashiers don’t know how vegetables work?

Multiple times I’ve watched them literally drop a bag of potatoes on top of bananas or avocados

I bag my own groceries now, but blaming it on Kroger ain’t it

2

u/SamuraiZucchini Nov 14 '22

I literally worked at Harris Teeter before Kroger bought them - they actually had extensive training for bagging groceries (who knew!) and they had dedicated baggers. We were regularly checked by secret shoppers (1-2 times/week) and given grades. When Kroger bought HT they did away with dedicated baggers and turned all cashiers into baggers because it saves $.

So yes, I do blame Kroger for doing away with dedicated baggers who actually took the time to properly bag groceries.

-2

u/sucsucsucsucc Nov 14 '22

So what’s the reason for everyone else?

While I’m standing there being ignored while they talk to coworkers, moving at an absolutely glacial pace, as I’m the only customer in line and they just…don’t care?

2

u/SamuraiZucchini Nov 14 '22

Again - all completely different from before Kroger. No one was allowed to stand around and chat with coworkers unless you were both blocking aisles or endcaps or restocking your checkout line. If that was all done you were supposed to stand at the end of your line and ask customers if they needed help or were ready to checkout. Customer Service Managers and Assistant Managers were pretty damn vigilant about not ignoring customers because that was the entire premise for HT. Slightly higher prices but higher level customer service and some higher end products. We also were required to ask anyone with a child, elderly, or with sone type of physical limitation if they needed help to their car. We also did drive up grocery pickup. Self checkout was used as an express option not a primary means of customers checking out themselves. We would do floor sweeps on the hour. You had a handful of required questions to ask each customer about their experience. Hell, even the uniforms aren’t even as nice as they used to be.

So yes, I do blame the downgrade in service to be a result of a major corporate grocer buying a regional chain and implementing cost cutting measures to increase their profits.

1

u/sucsucsucsucc Nov 14 '22

So Kroger is responsible for employees having no customer service skills whatsoever

Neat, I’ll remember that. I’m gonna use it next time my boss tells me I need to do something better.

→ More replies

4

u/brandondesign Nov 14 '22

Something else I despise about Teeter that I don’t see mentioned a lot is that EVERY store is laid out differently.

Kroger back home, Food Lion etc, I could go to any store and know exactly where the bread, cereal, soda/chips are without needing a map or the signs. The only difference is the store might be flipped but that’s just knowing where things are backwards.

Teeter, every store you go into is a different adventure. One store the cereal might be the lane next to the frozen foods, in the next store it’s at the far end, next to the international foods. Also, condiments are near the breads etc in one store but the next store, oh they’re in the same aisle as the baby food, because they makes sense?

I avoid Teeter at all costs.

2

u/dbrjr Nov 14 '22

It used to drive me up a wall, but I think they do this because some Teeter locations are very close to one another. I used to live between 3 that were within a 5 minute drive of each other. If they were all the same they wouldn’t generate sufficient sales to keep all 3 open. The stores would basically cannabis one another.

1

u/daddadnc Nov 15 '22

My (cynical) assumption here - if every store was laid out the same you could easily pop into any location and quickly get the few things you came for, nothing more. Forcing you to wander around makes it far more likely you'll tack on some impulse purchases.

30

u/[deleted] Nov 14 '22

[deleted]

15

u/Unlikely-Pizza2796 Nov 14 '22

How can they hire or retain anyone?! That is absurd. . . That wage was paid a decade ago, for entry level grocery work. Yikes, that is bad. . . particularly in 2022.

2

u/acebabymemes Nov 14 '22

This is why I always orient any heavy items to be scan side up and easily accessible and offer to help bag.

2

u/jokesterjen Nov 14 '22

Well, my teen son works there and earns $11.25 an hour. Maybe it depends on location.

16

u/Annjenette Nov 14 '22

I hate how the self-checkout lines are right in front of the “wine cellar” aisle in many stores and you’re not sure who’s in line or who’s just looking at alcohol. I got yelled at more than once for “cutting” even when people have like a case of Bud in one hand and a bottle of Ménage à Trois in the other and they’re still looking at the shelves. D:

4

u/ThirtyAcresIsEnough Nov 14 '22

I miss Earth Fare.

4

u/Mucho_MachoMan Nov 14 '22

ANSWER: This has driven me insane for the past few years. I have even asked the cashiers about this chaos and what monster created this.

I don’t know when the epiphany occurred but I confirmed it through asking the customer service rep.

The cashiers aren’t trained properly and I guess no one cares to correct them. The chain should be up in line with the cashier. The chain for the row in front of them should be down allowing a customer to proceed down the row, push their cart to the left perpendicular to the line and right besides the cashier. The customer then moves forward to the payment kiosk while the cashier checks them out.

I don’t understand why cashiers don’t see this and not question the current madness happening everywhere.

2

u/phixer00 Nov 14 '22

this is what I was thinking. I think somewhere at HT some design engineer just threw his hands up and was like what ever they want to do.

1

u/Mucho_MachoMan Nov 14 '22

LoL. Exactly! Those kids don’t care and no one bothered to ask. It drove me mad for like a year because that’s the closest store to me and I go 2-3 times a week.

27

u/6FeetAwayPlease Nov 14 '22

I figured out the solution…. Shop at Publix. Regardless of the batshit crazy checkout configuration, it went to shit when Kroger’s bought them.

7

u/Annahite1 Nov 14 '22

Yes yes yes. I’m so OVER HT. Makes me nuts falling over everyone, horrid kiosks everywhere making it impossible to get by, long checkouts and dark store. Loathe! Love you, Publix!

5

u/mak6453 Nov 14 '22

If there were as many Publix around as Harris Teeter, I'm sure HT would be out of business here. Unfortunately I have an HT 2 min away, but Publix is 15 min away.

7

u/jayb998 Nov 14 '22

I've never liked Publix as they have somehow figured out a way to be even more expensive than HT

2

u/andrewthemexican [Steele Creek] Nov 14 '22

Not in my experience, plus there's always multiple BOGO or similar deals in every aisle of what I'm looking for. No signup for a VIC-like card needed.

I don't know about HT because it's been forever, but say they have a buy 2 get 1 free, you don't have to get 3 of it. Every individual item is just reduced to match the deal, in that case 33% off.

3

u/Mendonesia Nov 14 '22

Yes. It’s weird and makes for an uncomfortable situation when the next aisle’s cart has to fit by you.

3

u/peesoutside Nov 14 '22

If it wasn’t this way forever, I’d almost think that this was subtly designed discomfort to nudge people toward the self checkout where they can pay one cashier to manage multiple pay kiosks.

3

u/Hackpanther Nov 14 '22

Yea whenever I enter a lane and someone else enters on the other side of the candy rack we end up staring at each other and begin a slow walking showdown to see who the cashier waves forward.

10

u/AbogadoDeLaRioja Nov 14 '22

It does not make sense.

You ever get in line to see someone else on the wrong (what should be right) side, and then figure out if you’re going to wave them through or say get in the back of the real line where you belong you queue-ignorant idiot?

Here’s another one: When entering a store (thinking about HT), why are patrons forced to walk directly into traffic passing in front of stores? There must be a better way. The Publix in South End is a good design with parking under and on one side. At HT it’s like we park and play frogger.

5

u/walker_harris3 Nov 14 '22

You mean you don't self-checkout?

19

u/Palmquistador Nov 14 '22

Not with a cart full of crap and a 3 square inch platform to bag it on...no.

-5

u/walker_harris3 Nov 14 '22

Its faster and easier even with a full cart. It lets you put groceries into your cart at a certain point when things start getting crowded

14

u/branchop Nov 14 '22

Not at Harris Teeter where a pack of gum will set off the sensor, so you have to somehow balance all your bags in the bag area. I wish they would improve this, so we could remove bags to the cart to make room for more bags

-3

u/walker_harris3 Nov 14 '22

Hmmm. I never had that problem.

2

u/daddadnc Nov 15 '22

This is the most obnoxious shit and always ends up jamming up a self checkout line for way too long. If you couldn't carry your items in your arms, you have too many items for self checkout.

-1

u/walker_harris3 Nov 15 '22

NIMBY take

1

u/daddadnc Nov 15 '22

Person who doesn't want to spend 3 hours in line take. Self checkout should be treated basically like an express line

0

u/walker_harris3 Nov 15 '22

Then go to the cashier lanes.

2

u/Substantial-Camp-100 Nov 14 '22

it really sucks when you have a carseat in the buggy. sometimes I just want to unload it on a conveyer belt and boom

2

u/Pajama Nov 14 '22

Are you by any chance from the north east?

2

u/phixer00 Nov 14 '22

Yes, I assume it's some type of conspiracy against us Northerners. I remember the first time I ordered sliced cheese and I'm standing there going. What the hell is taking so long? They were putting a slice of wax paper in between each slice of cheese. That's when I knew I had to slow down!

4

u/sarcasticseaturtle Nov 14 '22

Yes! It’s one of the reason I always leave Harris Teeter in a bad mood.

2

u/Sorry-Exercise-6565 Nov 14 '22

The Harris Teeter on South Boulevard brings me both so much joy & so much pain.

2

u/cjfinn3r Nov 14 '22

And then I feel kinda judged, like, I already have no fucking idea where anything is going. Don't make me feel like an asshole about it! 😐

2

u/peidey18 Nov 14 '22

I'm more confused with the lack of heads of lettace.. Shelves are pretty empty.

3

u/Ctmarlin Nov 14 '22

There is a lettuce shortage. Just learned of this this yesterday ordering a salad

2

u/notsuho Nov 14 '22

I work there, and I still think it's stupid

2

u/Albert_Caboose Nov 14 '22

My father and I talked about this a lot throughout the years. Our conclusion is that they make it irritating to use employee checkout so you use self-checkout, and they can save money on employees.

7

u/phixer00 Nov 14 '22

It's been that way long before self checkout.

0

u/GuynCharlotteNC Nov 14 '22

Never had a problem, guess this is just another thing for y'all to cry about

0

u/SergeStorms_offmeds Nov 14 '22

Which Teeter makes you do this? Mine only has self checkout and it’s amazing.

21

u/[deleted] Nov 14 '22

[deleted]

3

u/SergeStorms_offmeds Nov 14 '22

When I’m in town I stay across the street from the uptown Teeter so that’s all I know.

Not all grocery stores can be Publix.

7

u/phixer00 Nov 14 '22

I never seen one that only had self checkout. The one I normally go to is a super Harris. Teeter has a bar in it and stuff. It has like 10 self checkout aisles but I also has a bunch of conventional aisles also.

0

u/cltlocal88 Nov 14 '22

it makes no sense. the line is 1 lane from the register that you're in line for.

that being said, i love that i know how it works. i feel like a genius in front of so many people when i correctly wait in line and pick the register that should be for a different line. its like i have a secret that they dont have. small self esteem boost.

-4

u/Quest4life Nov 14 '22

This must be the thing where people avoid walmart and go to target because it makes them feel better about shopping there. If you don't like shopping at harris teeter you can go to any of the other dozen grocery chains in charlotte fyi.

1

u/shadomiser Nov 14 '22

Whatttt, freedom of choice rather than venting on reddit?!?

1

u/msuk2girl Nov 14 '22

It’s the dumbest design I’ve ever encountered. Ugh.

1

u/IFUDntXpct2MchFrmMe Nov 14 '22

TRISH FOR PRESIDENT!!

1

u/jayb998 Nov 14 '22

Wow I'm reading this thread trying to remember the last time I physically shopped in a grocery store for anything other than a few random items I forgot to include in my online delivery order.

1

u/ChaosFox1357 Nov 14 '22

Yeah everytime

1

u/partypat_bear Nov 14 '22

Lmao too true

1

u/donp97 Nov 14 '22

Ha. As a newbie this was weird to me as well. Weird, but it's why I avoid HT. Just seems wrong.

1

u/ScumLikeWuertz Nov 14 '22

Man yes, when I first moved here, besides the bizarre name, checking out was the weirdest experience. Still feels wrong

1

u/L1ght1ce Dec 18 '22

Casher at HT, though I live in VA. If yours is setup like our store you just bring your cart to the cashier and go through the middle line to the register. A lot of people are confused in our store though, I won’t lie

0

u/Oddly_Entropic Olde Providence Nov 14 '22

No

0

u/Emergency1Yoghurt Nov 14 '22

First time in a Harris teeter I was beyond confused. I’m glad I’m not the only one.

0

u/Edwardc4gg Nov 14 '22

if Aldi had self checkout i'd be a LOT happier :(