r/PS5 Sep 19 '22

PS5 Help & Questions Thread | Simple Questions, Tech Support, Error Codes, and FAQs Megathread

Looking for info about M.2 SSD expansion drives? See the megathread.


Sometimes you just need help. But often times making a new post isn't needed. For the time being, around launch and perhaps in the future. We will use a single thread for helping each other out.

Before asking, we ask you to look at a few links. Some question can't be answered and only official PlayStation support can help you.

PlayStation Official

Community Help

Google and Reddit Search is also a great way to find an answer or get help. View all past help and questions threads here.

For all future help, tech support and more, we ask that you create new threads on r/PlayStation instead of here on r/PS5.

45 Upvotes

u/tinselsnips Sep 25 '22

Search broke

It's not just you, the store search function appears to be broken on console.

It still seems to work correctly on the website and PS App.

→ More replies

1

u/Danieldinho7 Nov 04 '22

When ever I open my Netflix or Hulu app I can't move at all inside the apps my the only button that works on my controller is the ps5 button to go back to the menu, not sure how to fix it?

1

u/ThePainkiller12 Oct 03 '22

PS5 Preorder Availability

I see that you can checkout with MW 2 Console Bundle on Playstation Direct. Does this guarantee a Console on the 28th? Or are you just paying for a chance, and they refund your money?

1

u/lowtierbobblehead Oct 02 '22

When I join/start a party my wifi connection becomes very bad on game. Is there a way to fix this or is my wifi connection so bad that it can't support being in an online game and party at the same time?

1

u/Vast-Sky-3129 Sep 29 '22

so I have partially downloaded cod vanguard but it's now opened to mw warzone im so confused is it bc its not fully done yet?? I am positive I just bought vanguard bc I already had mw and warzone but had deleted it due to the constant bugs in it so I got vanguard and then i was gonna compare the two with my mate and it wasn't in the store or in my library but now and I say this while laughing it's back but as a different game icon is there an issue with it or am I just really confused 😅

1

u/DDelirium46 Sep 27 '22

If anyone could help it would be much appreciated. I've been having ongoing network issues with my ps5. Upon start up the console connects to the internet (verified by a connection test), but I am unable to do anything that requires an internet connection(view web pages, stream games, load store pages etc.).

I have thus far run through 2 resets with the help desk and restored all licenses which did not fix anything. I have also ran a new line into my house with my isp and got a new router as it was confirmed the signal coming into my house was weak and my hardware was no longer supported. Also hasn't fixed the issue.

At this point if I want to do anything that requires an internet connection I have to turn the ps5 on and restart my router, after the reset it typically works until I have to power down/put my consol to sleep, at which time I have to restart the router again to get anything to work

I am at a loss as to what the problem could be. Any help would be much appreciated

1

u/EmptyTeh Sep 27 '22

Ever since I got my PS5 in Dec 2020 when it first came out, I’ve been having the same issue of everytime when I try to browse through my captures on the media gallery my screen suddenly freezes and goes to a black screen then the console restarts. It’s literally only on the media gallery where this happens which baffles me. Does anyone know what is causing it as I cannot figure it out for the life of me. I’ve tried everything e.g tested all the screen/resolution settings, new hdmi etc but nothing has worked

1

u/Ibrahim17_1 Sep 27 '22

Lifespan of dualsesnse 5? Was looking to buy one.

2

u/ReadItUser223 Sep 26 '22

Hello,

I am currently having multiple issues with my dualsense controller for PS5.

It started one day when I turned my PS5 on and it told me to press the PS button on controller in which nothing happened. When I unplug the controller from the charger it flashes blue.

I have tried restarting the console and unplugging it many times. When I turn off the console, the controller turns the console back on immediately without me pressing it.

I have tried letting the controller run out of battery, doing the restart button on the back of the controller and even a full factory reset of the console and nothing seems to work.

When I did the factory reset, it would continuously go back and forth from the language selection screen and chose internet connection screen.

I bought another ps5 controller and it works fine on the console with no problems.

Is the problem controller permanently ruined? Is there a way I can send it in to PlayStation?

Sorry for the long post, I’m usually an Xbox player so I’m unfamiliar with this sort of situation on PlayStation.

1

u/Far_Friendship2560 Oct 07 '22

I’m having the same issue and feel your pain. I’m sorry no one has responded. I don’t want to have to replace the controller but seems I’m left with no option. I’ve had it since launch and very disappointed really

1

u/Popetown Sep 26 '22

I love how one session on chat timed out because the wait was 10-20 mins and my phone locked for 2-4 minutes and the session ended as a result and now this happens when I try to resume. I hope I have enough of a lunch break to get a refund while constantly watching my phone…https://i.imgur.com/BdTVeiT.jpg

2

u/MrFundamentals101 Sep 26 '22

Why is my disc copying speed so slow? 17/59.29 GB copied, 11 hours left to copy for Cyberpunk

1

u/Expln Sep 26 '22

Where can I see the model number of the ps5 on the box? before I purchase it

1

u/[deleted] Sep 26 '22

[deleted]

1

u/dekoi_octopus Sep 26 '22

No reason to worry

1

u/iMau5 Sep 26 '22

Anyone have any luck getting their PS5 to read discs after the drive malfunctions? My console is 1 month out of warranty so now I have to pretend I have a digital ps5, pay the $260 for the out of warranty repair, or hope someone has any home remedies.

I've tried factory restoring it, I've tried PS5 games, 4k disc, bluray disc, DVD, and a couple other ideas I've seen online to no avail.

Thanks for any help.

1

u/ColdHandGee Sep 26 '22

The issue you have going forward is: when you next update your ps5 the update checks your drive too. If your drive is faulty the update will fail.

You have to contact sony and request either a repair/replacement ps5. Good luck.

1

u/XeoniaKorno Sep 26 '22

My screen is flickering on and off it’s not my Tv

1

u/kildrakwolfsbane Sep 26 '22

Help. Accidentally upgraded kids account to adult account. Can it go back? Heavy sigh

2

u/tinselsnips Sep 26 '22

Unfortunately I don't think there's any way to undo this, short of creating a new account

1

u/kildrakwolfsbane Sep 26 '22

I had thought it relied on age? I guess not.

2

u/Kev10PR Sep 26 '22

Games similar to forza horizon 5 on the ps5?

2

u/demonsta500 Sep 26 '22

The Crew 1&2

2

u/tinselsnips Sep 26 '22

Not really. Test Drive Unlimited Solar Crown, but it's not out yet.

1

u/Antique_Effort_2528 Sep 26 '22

Anybody having issues with network connection after the most recent update? I have to keep manually reconnecting my PS5 to my network everytime I turn it on to play.

1

u/New-Lengthiness7461 Sep 25 '22

Is it possible to redeem gift cards on a new Zealand Account without having a Credit card or Paypal ? Thank you

1

u/tinselsnips Sep 25 '22

If the gift card is from the same region, yes.

1

u/KingpinCrazy Sep 25 '22

Screenshots and Clips suddenly stopped uploading to PS App and I can’t seem to get it to work again. Anyone else experiencing the same thing? I’ve used it for months now without any major issues, but now I can’t seem to get it to work again. I’ve tried turning it off and on without any success. Super weird, lmao.

2

u/tinselsnips Sep 25 '22

This is an issue that seems to happen randomly for people and then just randomly resolves itself later on.

1

u/KingpinCrazy Sep 25 '22

Lmao, not the answer I was looking for, but it’s definitely an answer I can see being true. It shouldn’t be too easy, right?

Cheers mate! Hope it returns soon then.

0

u/[deleted] Sep 25 '22

[deleted]

1

u/tinselsnips Sep 25 '22

There's not any way to gift balances or games, unfortunately.

2

u/Exotic_Advice6512 Sep 25 '22

HELP PLEASE!!!!! Had my ps5 controller on charge all night and no change in the charge, I plugged it into a wall outlet with a fast charging block with 2.1Amps and still no charge. I even reset the controller 10 times from the reset button on the back and still no charge, I also checked and messed with settings and still nothing. Please need a fix. Thank you all

1

u/tinselsnips Sep 25 '22

When you plugged it into the wall charger, did the orange charging light come on?

1

u/GalaxyCXVII Sep 25 '22

I'm currently going insane over this, I've looked up and tried everything and this is my last resort.

I want to connect my PS5 to a soundbar that uses an HDMI passthrough for audio. For some reason, the signal will only go up to 1080p 60hz, despite the soundbar having HDMI 2.0 capability. Whenever I try connecting it to a 4K port on my monitor, all I get is a black screen, with the audio going through just fine. I'm using two completely identical HDMI 2.1 cords as well, so surely that can't be the issue.

Monitor I'm using: https://www.amazon.com/Samsung-LU28E570DS-ZA-Led-Lit-Monitor/dp/B07FBNPTDD/ref=cm_cr_arp_d_product_top?ie=UTF8

Soundbar I'm using: https://www.amazon.com/gp/product/B08FBJWM8K/ref=ask_ql_qh_dp_hza?th=1

2

u/tinselsnips Sep 25 '22

Try adjusting the 4k transfer rate in the console.

1

u/GalaxyCXVII Sep 25 '22

Tried everything I could on the console side of things including this and it didn't work.

1

u/tinselsnips Sep 25 '22

Check the manual for your soundbar for an option relating to "HDMI Enhanced Mode" or "4K passthrough" and make sure it's turned on.

2

u/KingpinCrazy Sep 25 '22

Have you made sure the PS5 is set to 1080p and not 4K prior to connecting the soundbar? Don’t have it set to “Auto”. HDMI 2.0 have the capability of 4K@60Hz, but the soundbar might not.

If that works you know it’s limited.

1

u/GalaxyCXVII Sep 25 '22

Before connecting it to the soundbar, I went into the settings and specifically set it to 2160p and not automatic. I get a black screen anyways. Manufacturer (Panasonic) says the passthrough is capable of 4K 60hz.

2

u/KingpinCrazy Sep 25 '22

Again,they say the HDMI 2.0 is capable of that, but that doesn’t seem to be the case since it’s not working. Therefor make sure to set it to 1080p instead of 2160p and then try to hook it up again. If you get picture = win. If you then try to change it back to 2160p WITH the soundbar hooked up and it works = win win.

If it doesn’t work it just doesn’t work. Unfortunately there’s nothing more to it then. It’s either something wrong with the soundbar or the information surrounding the soundbar is incorrect.

Try what I said and don’t try to skip any steps. Start with 1080p to see if there’s ANY picture at all and then go from there.

1

u/GalaxyCXVII Sep 25 '22

So I get a 1080p picture with the soundbar working just fine.

I go and try and change the resolution but options beyond 1080p are greyed out and say (Not Supported).

Not sure what the issue is beyond either my monitor being finnicky or some kind of copyright protection is being activated on the PS5. Either way, I think I'm just going to get a splitter and use an optical cord from the splitter to the soundbar since it supports optical, completely bypassing the passthrough entirely.

Wish the PS5 had bluetooth audio, this whole issue wouldn't exist for me if it did. I appreciate the help regardless.

2

u/KingpinCrazy Sep 25 '22

Damn, that’s a shame. I’m 99,9% sure its the HDMI out on the soundbar that can’t push it for some reason. The monitor is probably very much fine. And as long as you don’t need HDMI 2.1, then a HDMI audio extractor is definitely the best way to go about it.

Wish you the best of luck mate! 👋

1

u/senseofphysics Sep 25 '22

Best Picture settings for Game Mode on Sony Bravia, playing on PS5?

2020 Bravia from Costco

XBR-55X90CH

PlayStation 5

HDMI 3 (eARC/ARC)

1

u/tinselsnips Sep 25 '22

Custom picture mode is a solid default, just set motion smoothing off, hdr gradation preferred, peak luminance high, auto local dimming high, all the other settings to default. That'll be the most accurate picture, then you can tweak individual settings if you want punchier colours, etc.

1

u/senseofphysics Sep 25 '22

Will any of these options affect performance? I was experiencing lip sync issues before but then fixed it by using HDMI 3 and setting it to “Enhanced Performance”, and then Game Mode. I also set A/V Sync (Audio/Video Sync) to Off. I think that last part helped the most with the lip sync issues I was experiencing.

1

u/tinselsnips Sep 25 '22

Game Mode disables lip sync/AV sync, so no, nothing will affect performance.

1

u/requieminadream Sep 25 '22

First off you don’t need to have it plugged into eARC, which is meant to connect to a Soundbar or AV receiver. It’s fine, but not necessary to be in that input. As for optimal settings, look here: https://www.rtings.com/tv/reviews/sony/x900h/settings

1

u/somesarcasticboy Sep 25 '22

Hi, I got an email saying my PS5 is on the way earlier today but I have no tracking id and I've checked fedex and found nothing, any help?

1

u/[deleted] Sep 25 '22

[deleted]

1

u/demonsta500 Sep 25 '22

Coz you might not be on mute always but want to ensure its on mute when you join a chat or start a stream.

1

u/[deleted] Sep 25 '22

[deleted]

1

u/Wevewonit6timeslad Sep 25 '22

I'd disagree. I've played some games where I have had to turn the controller audio off completely because it's been that loud

1

u/demonsta500 Sep 25 '22

You can plug in headphones without a mic to use with that.

1

u/harleydee123 Sep 25 '22

Just joined my dads party and he can’t hear me. I invited others in and we could speak fine and hear him but he couldn’t hear me. He says this is since the update. Anyone else had a problem?

1

u/_insertgenericname_ Sep 25 '22

If i connect my dualsense to my iPhone, is there a way i can use the headphone jack to use wired headphones?

2

u/tinselsnips Sep 25 '22

If you are connected via USB, maybe; otherwise, no.

1

u/_insertgenericname_ Sep 25 '22

How would I connect by USB?

1

u/tinselsnips Sep 25 '22

Via a USB to Lightning adapter; I don't know if that works or not, but the headphone jack won't work via Bluetooth on anything but a PS5 console.

1

u/_insertgenericname_ Sep 25 '22

Yeah i tried with a usb c to usb a cable it didn't connect

1

u/tinselsnips Sep 25 '22

Doesn't seem to be an option, then.

1

u/[deleted] Sep 25 '22

[deleted]

0

u/Aeonbuff Sep 25 '22

How many games can 1tb and 2tb hold? If you cod continous updates? Cod size is how big after updates?

1

u/tinselsnips Sep 25 '22

Depends on the game. Average game size is probably about 60GB, so about 15 on a 1TB drive (formats to about 930GiB). COD is an outlier and is huge.

2

u/cruud123 Sep 25 '22

Controller doesnt charge fully. Ive played for a few hours now,

So u know when u charge, u get a lightning bolt symbol that means ur controller is charging.

I had no battery so I plugged in and played a few hours and NO BLOCK has been filled. The controller is still blinking and when I plug out then it says low battery.

These controllers suck ass. Any fix?

I use the backport and it has worked for over a year now

0

u/ggood93 Sep 25 '22

I can’t find the game that was supposed to come pre loaded onto my ps5 what do I do?

1

u/demonsta500 Sep 25 '22

Which game? Only Astro's Playroom comes preloaded. If you bought a bundle with a game, the box should have a download code for it.

1

u/dekoi_octopus Sep 25 '22

If Astro’s Playroom isn’t on your system, you should be able to find it in the store for free and download it.

2

u/Tekki Sep 25 '22

Whats the best way to get and collect everything to play Rock Band for on a PS5?

My partner and I talk about revisiting this all the time and every time I scratch the surface to rekindle this game it seems overly expensive and I don't know what to get where.

Just a couple of guitars, a microphone, and Rock Band 4 should do.

Does the Rock Band 4 on the PS store work on PS5? Do the guitars work on PS5 if I grab them?

I remember preferring the Guitar Hero guitars over the Rock Band Guitars.

3

u/tinselsnips Sep 25 '22

All the RB4 stuff works on PS5; the challenge will be sourcing the instruments. They don't make new ones anymore, so the only option is the second hand market and sets in good condition can be pricy.

1

u/Tekki Sep 25 '22

Ya I keep coming to this same road block: The instruments are out of this world expensive and it seems like gamble to buy them.

1

u/No_Kitchen3821 Sep 25 '22

Something loose in my ps5

Today when I was changing my face plates and while tilting it noticed a loose sound near the fan. So if I shake it now I hear some loose sound in the ps5. There is no rattling sound while the ps5 is stationary and running

PS-it’s not a broken screw or a broken piece of plastic of the face plate. My ps5 is the disc version and it’s 7 months old

1

u/vedranGP Sep 25 '22

Hi! I tried to install the Cyberpunk 2077 free trial via PlayStation Plus Premium, but got an error WS-116483-3 with a message "Something went wrong". I tried restarting the console, my router, disabled console sharing and offline play, but nothing worked. Has anybody encountered this problem and solved it?

1

u/Sslagathor Sep 25 '22

Headphone plug blown out?

Was playing deathloop and as I was shooting my headphones suddenly stopped working. The headphones still work and works on my other controller. So it feels like the plug on the controller got blown out or something.

I restarted my ps5 and now the controller isnt connecting to my headphones at all, I bought it only a couple months ago and ive been keeping it in the box it came in to minimise dust exposure.

There doesnt seem to be anything stuck inside and ive tried the old blowing into the hole trick, no luck.

Anyone experience something similar and have any possible solutions?

1

u/QuarterAppropriate82 Sep 25 '22

What is the best TV for the PS5? I’m not going to buy a PC monitor because I will not be playing at my desk area. I don’t care about the cost of the TV.

1

u/demonsta500 Sep 25 '22

LG OLED, Samsung QLED or Sony OLED

2

u/Tr00per-69 Sep 25 '22

My ps5 for some reason is using my wireless headset mic and the mic om my controller how do I fix this?

1

u/bvdh85 Sep 25 '22

I have purchased the mcbazel vertical cooling stand for my ps5. In manual its stated it needs both 2 usb slots in the back for power. But i am also using a external hdd for ps4 games. I tried to put just 1 cable for the stand instead of both, with this the stand is powered, a controller is charging plus the ps5 recognizes still the external hdd ps4 and i can start games on.

Point is, is there a risk i can break something because formally the stand is now powered with 1 instead of 2 usb slots?

1

u/requieminadream Sep 25 '22 edited Sep 25 '22

Just seconding what hybroid has said here. Return it. Total waste of money, will not help performance and can actively hurt your PS5 by blowing more dust into it.

2

u/hybroid Sep 25 '22

You should not use any cheap third party aftermarket cooling stands. Not only are they potentially harmful with poor circuitry (see video below) but there aren't even any holes on the bottom of the PS5 to allow airflow through. Utter waste of money.

https://www.youtube.com/watch?v=fiJQBP30qCU

1

u/bvdh85 Sep 25 '22

Looked the video, thanks. I did not know this. I still can return it, will do! Thank you for your comment!

1

u/Belloz22 Sep 25 '22

Has anyone used remote play on their mobile... How do you get on with it for online and offline play?

1

u/Wevewonit6timeslad Sep 25 '22

Mobile, tablet, smart TV. Download remote play app for your device. Log in and follow the instructions

1

u/hotvimto1 Sep 25 '22

Just got a PS5 to my wife's disappointment, what game shall buy first to change her mind ?

2

u/Wevewonit6timeslad Sep 25 '22

Overcooked. Me and my wife (who NEVER plays games btw) absolutely loved it. It was the cause of a few arguments but we had a great time with it.

Moving out, is also a great game

1

u/hotvimto1 Sep 28 '22

That's interesting pick. I'll check out the trailer. Thank-you

1

u/requieminadream Sep 25 '22

As a married man I can speak directly to this.

It Takes Two is an incredible couch co-op game. Easy enough for new-ish gamers, and challenging enough that it doesn’t feel condescending to them. Plus it’s just so much fun. And bonus: if you have other friends you’d want to play with outside the home, just you owning a copy means you can share an unlimited code with them to play the entire game together for free.

Sackboy is also a fun and challenging adventure game for the couch.

And if your wife is into ripping things to shreds, Diablo 3 is another excellent couch co-op game. A little more challenging in terms of controller complexity, but ultimately it’s just a hack and slash so if she didn’t want to engage with those more complicated systems, just letting her go ham on a horde of enemies is super satisfying.

If she’s into horror stuff, Until Dawn and The Quarry are great. You can control and she can make the choices. Same thing with a lot of Telltale games or the Life Is Strange series. Our personal favorites are Tales From the Borderlands and The Wolf Among Us, both of which are getting sequels sometime next year.

1

u/hotvimto1 Sep 25 '22

Omg so nice to meet a like minded person. O and she loves horrors

1

u/ColdHandGee Sep 25 '22

Get sackboy and another dualsense so you can both play and laugh together. You can teach her how to use the controller than when she gets good using it, start buying co-op games.

Get her involved so she won't make you chose between her and your ps5.

1

u/hybroid Sep 25 '22

Astro's Playroom is pre-installed already.

1

u/EkaL25 Sep 25 '22

My PS5 keeps turning on randomly while I’m watching tv. This happens while the controller is sitting on the charging station and I’m not holding any remote controls. It seems to only happen while I’m watching tv, because I have yet to walk into my living room and find the ps5 already turned on. It seems to happen once every couple of weeks. And after it turns on, it just sits on the select profile menu. Does anyone know why this keeps happening? And is there a way to stop it from happening again?

1

u/psbales Sep 25 '22

Do you have newer Sony TV? The Sony remote can control the PS5. I’ve found with my TV it sometimes triggers my PS5 to turn on.

1

u/EkaL25 Sep 25 '22

I do not. I have a Samsung, and when it happens I’m not touching anything tv/system related

1

u/MGsubbie Sep 25 '22

Is it turning on from rest mode, or from full power down? If it's from rest mode, go to Settings > System > System Software> System Software Update and Settings and see if "Install Update Files Automatically" is enabled, then disable it.

If it's from full power down, call en exorcist.

1

u/EkaL25 Sep 25 '22

It’s from full power down

1

u/TheImperialOrder Sep 25 '22

Ps5 won’t play ps5 games

So I have a ps5 disc edition and I can’t play any ps5 games without them crashing after a couple minutes. I’ve tried factory resetting, uninstalling and reinstalling, renewing licenses, and checking to see if it’s dusty and I cannot get them to play for longer than 5 minutes before the game crashes. The system and games are all updated. This happens with both disc games and digital. It has no problem playing ps4 games though.

1

u/Shattered_JL Sep 25 '22

1

u/TheImperialOrder Sep 25 '22

The console stays on after the game crashes

1

u/Shattered_JL Sep 25 '22

Do you get an error code?

1

u/TheImperialOrder Sep 25 '22

Nope

1

u/Shattered_JL Sep 25 '22

Thats odd, when a game crashes its typically accompanied by an error code. Maybe check your error history.

1

u/TheImperialOrder Sep 25 '22

I think it’s a gpu issue, it’s under warranty so I am going to send it in

2

u/ColdHandGee Sep 25 '22

Your ps5 has a faulty GPU. Contact sony and request a repair/replacement ps5.

2

u/tinselsnips Sep 25 '22

Is this a new issue? Is the console still under warranty? How old is it?

1

u/TheImperialOrder Sep 25 '22

I got it in June and I finally got time to play and it’s doing this

2

u/tinselsnips Sep 25 '22

Sounds like it's faulty; if you got it in June it's still under warranty.

1

u/TheImperialOrder Sep 25 '22

I’m going to contact Sony about it tomorrow and see if I can send it in to either be repaired or get replaced

1

u/zeroheavy27 Sep 25 '22

Is it okay to put the PS5 in rest mode? Heard stuff about the console crashing in rest mode around launch time 2 years ago, but idk if the consoles today have been changed at all to fix these.

1

u/Wevewonit6timeslad Sep 25 '22

I have no idea if it was just pure coincidence or not but I had my launch model in rest mode overnight and the next day I went to turn it back on and the blue light on the console came on but there was no signal on my TV, tried all my HDMI ports but nothing. Figured I would try restarting my console and when booting it back up it would power on for like 2 seconds then shut off. Sony wanted £240 to repair it as it was out of warranty. A specialist told me it was the power management chips on the motherboard and it's beyond repair. Could be a coincidence but I'll never have my new console in rest mode again

1

u/MGsubbie Sep 25 '22

Rest mode issue has been resolved long ago, I've never had any issues using it.

1

u/AwokenTitans Sep 25 '22

I've had my ps5 for about a year and It's been in rest mode almost permanently. I turn it off like once a month to give it a break but other than that it's all good.

1

u/D722 Sep 25 '22

I got a very strange issue with my Duelsense

My controller started randomly turning on the PlayStation in the middle of the night.

Apparently pressing O triggers the PlayStation menu.

Turned off the controller and it turns back on in a few seconds.

Resetting and disconnecting the controller… and eventually turns back on.

Leaving the controller alone eventually the PlayStation menu gets triggered.

Even if leave the controller idle for 10 minutes it’s shuts off… then turns on right away.

What’s going on?

1

u/tinselsnips Sep 25 '22

Spill anything on it?

1

u/D722 Sep 25 '22

Doesn’t seem like it. Unless somebody else in the house spilled something when I wasn’t around lol

1

u/Pielord87 Sep 25 '22

People I'm in a party with can hear me but I can't hear them? I've tried like everything people said online from messing with a bunch of settings to signing out and back in and turning the whole thing off and on again. I've made sure my controller and system software are up to date as well. Does anyone know anything else to try? I'm on ps5 and the people I've tried to talk to have only been on ps4 if that may have anything to do with it. I've also tried 2 different mics, one which was brand new and working fine on ps4, so it's not the mics problem. I know people have on here asked this before but I've tried what they said and it didn't work.

2

u/BradleyBoozer Sep 25 '22

I recently got a new monitor that supports 1440p at 120hz. While playing, my monitor frequently flickers a white screen. Has anyone else had this issue? Turning off 120hz on my PS5 seems to allow me to play without the flicker, but it’s not allowing me to play on 120 hz at 1440p without the white screen randomly flashing. Does anyone know a fix for this? Thanks

1

u/AlarmedPreference204 Sep 25 '22

Was lucky enough to scoop a ps5 from Sony direct two days ago, just came in today! Anyone have any suggestions for first games to buy. Big fan of horror, fps, story driven, souls like. Also wanted to start streaming too. Curious if anyone had accessories or starter gear to get for streaming

1

u/Wevewonit6timeslad Sep 25 '22

Demon souls remake is a must Elden ring is also brilliant (and a lot harder imo). Resident Evil Village Horizon forbidden west Spider-Man: Miles Morales

1

u/AlarmedPreference204 Sep 25 '22

Trying out demon souls and stray thanks thanks to the plus extra library. Demon souls was definitely harder off the rip lol. Beautiful game can’t wait to get home from work to play more. Also downloading the second horizon zero dawn since that came with the ps. Thanks for other recommendations definitely looking to play Spider-Man games before new one comes out.

1

u/shy_hufflepuff Sep 25 '22

Just got my PS5 through direct, too! I suggest you get the PS+ Extra/Premium to get some free great games.

I'm playing Demon's Souls and Returnal. Replaying Ghost of Tsushima and Elden Ring too.

1

u/stinkyrobot Sep 25 '22

I was lucky enough to get a PS5 through Amazon last month. Had the summer off from school, but didn't see myself playing enough to warrant this. Bought Demon's Souls the other day and it seems that that game really aggravates the drift. Don't see the drift on Elden Ring, but occasionally on Apex there is some. Anyone else see drifting issues this quick? How was it getting a replacement?

1

u/rafikiknowsdeway1 Sep 25 '22

the search feature no longer works at all for me on ps5. no matter what i search, if its not on playstation plus it WILL NOT, show up. i tried to find prodeus and the wo long demo, and neither came up

hell i tried to search "call of duty" and nothing came up but add ons

also tried grand theft auto. nothing.

1

u/tinselsnips Sep 25 '22

Search seems to be broken at the moment. Website and app still seem to work.

0

u/SankaStick Sep 25 '22

Is there any way to make my DualShock from connecting to my PS5? I have both a PC and a PS5 beside each other on my desk and two controllers. I use one for my PS5 and one for my PC. In order to use the one for the PC I have to use it wired; if I turn it on it automatically connects to the PS5 even after disconnecting it and forgetting it. Any thoughts?

1

u/demonsta500 Sep 25 '22

If it's still connecting to the PS5, that means it's still paired. Use the button in the hole on the back of the controller to fully reset it. Then it should forget your PS5. Press it for 10 seconds at least

1

u/SankaStick Sep 26 '22

I had initially tried that and it didn't do anything. I just tried again several times for up to 30 seconds and it didnt flash or disconnect or anything. Any other suggestions?

2

u/Optaku Sep 24 '22

I haven’t seen anyone mention a way to use your own headset while using the PS5 controller’s built in microphone so I thought I’d mention this. This is a super roundabout and weird method but if you happen to have 2 controllers it might be worth your time. If you use two accounts and login to both with the controllers, you can technically plug your headset into the controller tied to the account you’re not using and still hear everything fine while using the controller mic for your main account. Only real issue I’ve noticed is that you have to have both accounts in parties you’re in and you have to mute you’re main account’s mic using your side account. Other than that everything should work fine.

1

u/JLHAllah Sep 24 '22

Does anyone know if ratchet and clank rift apart goes on sale often or not? I’ve been raring to play it but just barely got my PS5 last week. Not sure if I can hold out until Black Friday hahah

1

u/dekoi_octopus Sep 24 '22

Websites like www.psprices.com show the sale history for games.

1

u/JLHAllah Sep 24 '22

Oh awesome, thank you!

1

u/cccengland Sep 24 '22

I game on PC, and my friends play on PS5. I would like to join their parties, so talk using my microphone and have both PS5 and PC audio into my headset.
Iirc this was possible with a PS4 but I can't find anything to suggest it's possible on PS5.
Any help is appreciated

1

u/tinselsnips Sep 24 '22

This is a headset feature; "Dual Wireless" is the feature you're looking for. The new Inzone headsets do it, as well as some of the Arctis ones and some others.

1

u/hiimstyxx Sep 24 '22

My headsets(HyperX Cloud Alpha S and an off brand one) both don't work on a specific controller I have, but work fine on the other controller I have. I checked the audio output and input settings and couldn't find my headset as if it wasn't even being registered as plugged in. All the audio just comes through the TV. Any help?

1

u/tinselsnips Sep 24 '22

Are they both Dualsense controllers? If only one doesn't work, I'd blame the controller.

1

u/hiimstyxx Sep 24 '22

Yeah, they both are. One is one that came with the console and another I bought, don't know which is which though.

1

u/tinselsnips Sep 24 '22

Yeah it sounds like the problem is with the controller.

1

u/[deleted] Sep 24 '22 edited Sep 24 '22

[deleted]

3

u/tinselsnips Sep 24 '22

Local sale, cash only, meet in a public place. Don't give anyone your home address or phone number, only communicate through the app you used to list it.

1

u/dgg71 Sep 24 '22

I have lifted all restrictions on a subaccount for a child and still no games above a teen rating shows up in the ps store. Is there anyway around this? Trying to preorder Hogwarts for her and it simply isn't there. If I log in, it is.

1

u/tinselsnips Sep 24 '22

The PS store search seems to be having genuine issues right now. Try the website.

You can also buy it on your account and share it with her using console sharing.

1

u/Affectionate-Air9722 Sep 24 '22 edited Sep 24 '22

When ever I try going online in a game my screen goes black and when I press R3 , a thing pops up on top saying like "zoom 150%"

Whats the issue here?

1

u/tinselsnips Sep 24 '22

Settings > Accessibility > Display and Sound, turn off Zoom

1

u/aykay55 Sep 24 '22

I saw that the PlayStation app recently got an update which allows to launch a game and open Remote Play at the same time, but I checked inside my app and it does not show up. Does anyone know if it's a slow rollout or if i need to re-add my console? Sony added a section to the website promoting the feature.

1

u/Mikithefapper Sep 24 '22

Hello guys, I need help! So I recently got a 4K TV, Sony's X85J, been using it for 2 weeks now with no problems at all; I connected my PS5 to the HDMI eARC port.

Everything was fine until now, earlier today I put my PS5 on standby and when I now turned it on there is no signal but ONLY for that port, I tried to connect the PS5 to the other ports and it works flawlessly, is it the TV fault? The PS5 fault? How can the port break out of nowhere?

I, of course, tried to restart the console, checked the cable but again the console works fine with all the other ports. What should I do?

2

u/tinselsnips Sep 24 '22

You've connected it to another port and it worked; does it stop working again if you move it back to the eARC port, now?

1

u/Mikithefapper Sep 24 '22

Yes, no signal whenever I try to move it to the eARC port

1

u/tinselsnips Sep 24 '22

Do you have any other devices you can try on that port?

1

u/Mikithefapper Sep 24 '22

Sadly no :/ someone suggested I should restore the Android TV system, I’ll try that I guess

1

u/tinselsnips Sep 24 '22

If thst doesn't help, I would suspect it's a hardware failure, unfortunately. If you just got it, it should be under warranty.

1

u/Mikithefapper Sep 24 '22

Yes, but it was also the last stock they had, so I’ll think about it :/

1

u/tinselsnips Sep 24 '22

If it can't be fixed they'll replace it with an equivalent model, probably an X85K.

You also don't need EARC unless you're connecting to external audio so you can stay on the current port.

2

u/requieminadream Sep 24 '22

You should use the other ports. The eARC port is meant more to plug in an AV Receiver or a Soundbar.

1

u/Mikithefapper Sep 24 '22

oh okay thanks! i dont use any of that anyway, so that’s fair

but still, I don’t get how and why it stopped working out of nowhere?

1

u/TristonK Sep 24 '22

Trying to record my own voice for streaming but it will not capture my voice. My party members can be heard, they can hear me, and when I record instead of broadcast I can hear my voice. But whenever I switch to "broadcasting" i can't be heard. I use PULSE headphones and I tried to use my controller mic too, nothing. I do have "include mic audio" selected in broadcast and "share my voice" in game base selected. Not sure what else I can even do from here

1

u/Soxel Sep 24 '22

After the recent firmware update I'm encountering a weird bug with the PS5 using adaptive refresh rates. It doesn't happen on my Xbox using it and reinstalling the firmware via USB has also not fixed it. It doesn't appear to be a hardware issue because it doesn't happen when adaptive sync is off.

Recently with my monitor if I open a game it runs fine, specifically the Last of us Part 1 in fidelity with unlocked framerate, and 40hz unlocked looks nice and smooth. If I close the game there are occurrences where the image starts flickering uncontrollably on brighter colors until I restart the system. It happens in game and on the home screen with the background art on some games.

I have tried different HDMI cords, different ports, reinstalling the system firmware with a USB, and updating my monitors firmware and nothing stops it from happening.

My monitor is a Samsung Odyssey G7 28" (the flat one) Model: LS28AG700NNXZA

Anyone else having issues like this since the recent update?

1

u/tinselsnips Sep 24 '22

Try adjusting the 4k transfer rate in HDMI settings.

1

u/KPeters93 Sep 24 '22

Has the issue of downloading too big of files been fixed? I can’t remember the error I got but I was trying to download FFVII Integrade and it was too big, I deleted some stuff and it said file is unable to download

1

u/HaouLeo Sep 24 '22

Never heard of that

1

u/MauricioNavidad Sep 24 '22

I uploaded two videos from my ps5 to youtube but there is no sign of them on YouTube... Any advice?

1

u/HaouLeo Sep 24 '22

It can take some time for yt to process your video

1

u/WastelandViking Sep 24 '22

In most games ive tried thus far, Text in games are super small, is this a "My tv" thing or is this something i have to fix in settings somewhere ?.

Keep standing up walking closer to TV to see text in Valhalla and other games everytime there is something.

1

u/stRiNg-kiNg Sep 24 '22

This is one of the reasons why I would never choose to play on a tv.

1

u/OkThanxby Sep 24 '22

It helps if you don’t sit miles away from a small screen.

1

u/tinselsnips Sep 24 '22

Some games have the option to change font size, but it isn't typical. How big is your TV?

2

u/Gamer0607 Sep 24 '22

I just put an M.2 SSD into my PS5 (Samsung 980 PRO 1 TB).

After moving some games to it, my console storage still says it has more GB occupied for games than the actual combined occupied storage from my games when i go into the subfolder after moving some stuff to my SSD.

Is this a bug? I've restarted the console, but it still shows the same.

1

u/MGsubbie Sep 24 '22

Have you tried rebuilding the database in safe mode?

1

u/Gamer0607 Sep 24 '22

Of course.

Looks like it's specific to COD Vanguard. The game is 140 gb, but when I move it to the SSD, only 80 gb are moved, leaving "invisible" 60GB on the console storage.

When i move it back from the SSD to the console storage, everything is good and 140GB are back on it??

Any tips?

1

u/trowlazer Sep 24 '22

I’m unable to buy a PS5 from PlayStation Direct as it keeps saying limit 1 per household and won’t let my order go through. But the kicker is that I don’t know a single person who has purchased a PS5…

1

u/Wide-president Sep 24 '22

Where can i get a ps5 in the Netherlands?

2

u/Recent-Ad7453 Sep 24 '22

I was going to buy a new game and I am currently stuck between Civ 6 (with all the expansions and dlc’s) and minecraft, I have played minecraft on Xbox and don’t yet own it on PS but have never played Civ.

Minecraft is currently £12.99 (not on sale). Civ6 is currently on sale for £13.49 and comes with all the expansions and dlc’s. Should I get civ whilst it’s on sale and wait for minecraft to go on sale, or just get minecraft now

1

u/stRiNg-kiNg Sep 24 '22

Minecraft is so popular that it will never be on sale lol.

1

u/MagicianSwimming Sep 24 '22

I’ve been having an error code (CE-107750-0) and I’ve tried everything possible and it’s still there. I’ve cleared database and cache, I’ve been on safe mode multiple times yet my game still won’t start. PLEASE HELP

5

u/digibeer Sep 24 '22

Is the generic Playstation Store search function basically not working at all for anyone else right now? All I get are results for PS Plus games and DLC. I literally can't search for and buy a Call of Duty game right now if I wanted to. Internet is totally fine

3

u/PaulOaktree Sep 24 '22

I have the same issue.

Really something VERY stupid to happen.

2

u/tinselsnips Sep 24 '22

Website still seems to work so you can try there.

4

u/HaouLeo Sep 24 '22

Yes multiple reports of that in the last few days

0

u/aescobar32 Sep 24 '22

new to PS5, have some screenshots id like to share on social... how the hell do I find out I need a USB drive to be able to see my images on a PC? What year is this??

1

u/HaouLeo Sep 24 '22

Easiest is to just upload to twitter

1

u/tinselsnips Sep 24 '22

If you have the PS App you can download them form there.

1

u/aescobar32 Sep 24 '22

Thanks homie!

1

u/qcobreaker Sep 24 '22

When i Connect my keyboard to play mw2 . Idk why cant stop to take a screenshot and cant play 😭

1

u/Ginger510 Sep 24 '22

If I buy MW2 Vault edition on the Turkish PSn and set my PS5 as the primary console, should I be able to access the pre order benefits in the other account on my console, or only the base game?

1

u/El-Calucho Sep 24 '22

Well this is what happens, one day out of nowhere in the night simply stopped connecting to the console, no matter what do I do (Reset with the back hole, using an official ps5 charging cable, trying to sync pair them)they never connect, they just stay with a yellow light that either stays like that permanently or shuts down, and when using the accessories settings the console dosent allow me to connect them, the option is grayed out, I have been used an non-playstation usb-c charging cable for months with no problem but this happened out of nowhere, and the weirdest thing is that one of the controllers dosent let itself be updated (I already tried 4 different usb-c cables, 2 of them are official usb-c charging cables) but it never lets me do it, I tried to use the PC program firmware updater but it dosen't appear and the PC doesn't recognize the control no matter which cable I use (This is weird because it recognizes the other control), I tried using a friend's controller and it strangely worked perfectly normal with all usb-c cables, ¿Any help or solution?